FAQ's

A. WHAT'S THE STATUS OF MY ORDER?

Once you have placed your order, we will send you a voucher email to track the status of your order. Then your order is shipped we will give you a another email to confirm you the anticipated delivery date as well as the link to track your order (when the delivery system allows it).

B. HOW CAN I REACH TOOLBOX SUPPLY?

Email: support@spiraleye.us

Phone Number: +33 7 57 13 04 06

C. WHEN WILL I HEAR BACK ABOUT MY EMAIL ENQUIRY?

We generally respond to emails within 24 hours.

D. WHAT PAYMENT METHODS DO YOU ACCEPT?

We just accept Amex, Diners Club, JCB, Mastercard and Visa.

E. WHEN WILL MY CARD BE CHARGED?

Just after your order has been successfully placed.

F. HOW SECURE IS MY PERSONAL INFORMATION?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

G. WHAT IF I'M NOT HOME?

However, a new delivery will be performed the next day or the delivery mate will reach out to schedule a new delivery date depending on the delivery system you chose, If you're not at home.

H. CAN I EXCHANGE AN ITEM?

We do accept exchanges and follow the same conditions as returns. In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.

 

CONTACT INFORMAION:

Help Center: 24/7-

Phone: +33 7 57 13 04 06
Email: support@spiraleye.us